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| QUESTION:
WHY DON'T YOU PUT PRICING FOR YOUR PRODUCTS ON YOUR WEBSITE? |
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| THERE ARE SO MANY VARIABLES TO PRICING SUCH AS FABRIC/FINISH GRADES, CUSTOM OPTIONS, FACTORY SPECIALS, AND MORE. THERE WOULD BE NO CONSISTENT WAY TO OFFER ACCURATE PRICING. PLEASE CONTACT US ANYTIME FOR CURRENT INDIVIDUAL COSTS. |
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| QUESTION:
WILL YOU PICK UP OUR OLD FURNITURE AND TAKE IT AWAY? |
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| YES. THERE MAY BE A CHARGE IF YOUR OLD FURNITURE CAN NOT BE DONATED TO CHARITY. THERE IS NO CHARGE FOR PICKING UP OLD MATTRESSES. |
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| QUESTION:
IF I'M JUST IN THE PLANNING STAGES OF DECORATING, WHEN SHOULD I BEGIN TO LOOK AT HOME FURNISHINGS? |
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| NOW! IT DOESN'T COST ANYTHING TO LOOK AND GET IDEAS. OUR SHOWROOM IS CONSTANTLY CHANGING AND BEING RE-WORKED BY OUR PROFESSIONAL DESIGNERS. THESE DISPLAYS CAN OFTEN, AT LEAST IN PART, BE TRANSLATED INTO YOUR PERSONAL DECORATING VISION. REMEMBER, THIS IS THE FREE PART! ENJOY IT! WE WILL ADVISE YOU WHEN TO GET MORE SERIOUS AND PLACE YOUR ORDERS BASED ON YOUR SHIPPING TIME NEEDED, FACTORY DELIVERY TIME, AND UPCOMING SALES. |
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| QUESTION: HOW LONG WILL AN ORDER USUALLY TAKE TO ARRIVE? |
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| DEPENDING ON FABRIC AND PARTS AVAILABILITY, YOU CAN USUALLY PLACE AN ORDER 2 MONTHS BEFORE YOU NEED IT. SPECIAL ORDER SOFAS AND OTHER LIVING ROOM SEATING USUALLY TAKES 30 - 45 DAYS. |
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| QUESTION: IS THERE A COST FOR DELIVERY AND SET-UP? |
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| YES. THE COST IS $19.95 WITHIN A 100 MILES OF OUR STORE. WE WILL UNCRATE AND TRANSPORT IN SHIPPING BLANKETS, SET UP IN THE ROOM WHERE YOU WANT IT, AND WHEN WE LEAVE, YOU WILL BE USING AND ENJOYING YOUR NEW FURNITURE, NO MATTER HOW BIG OR SMALL. YOU WILL NEVER BE EXPECTED TO DISCARD PACKAGING OR ASSEMBLE ANYTHING. WE EVEN LEVEL CABINETS AND INSTALL ANY SHELVES! |
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| QUESTION: WILL YOUR DELIVERY MEN MOVE MY EXISTING FURNITURE TO ANOTHER ROOM? |
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| YES. WITHIN REASON AND IF I'TS READY TO MOVE. PLEASE LET US KNOW IN ADVANCE IF YOU WILL NEED US TO DO THIS, AND REMEMBER TO GIVE YOUR DELIVERY MEN A SMALL TOKEN OF YOUR APPRECIATION. |
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| QUESTION: IF THERE IS A PROBLEM WITH ANY OF YOUR PRODUCTS, WHO DO I CALL? |
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| CALL US. WE ARE A LOCAL COMPANY THAT CARES ABOUT OUR CUSTOMER'S SATISFACTION. WE WANT YOUR RETURN BUSINESS, AND WILL DO WHATEVER WE CAN TO ENSURE THAT WE GET IT. |
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| QUESTION: DO YOU SELL EXTRA THROW PILLOWS AND FABRIC YARDAGE? |
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| ABSOLUTELY. WE HAVE OVER 1,500 FABRICS AND 50 PILLOW SIZES AVAILABLE, AND YOU'LL BE IMPRESSED AT THE ACCENT POSSIBILITIES FOR VERY LITTLE COST! |
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